Now that working remotely is the new normal, small business owners should re-evaluate the software that has become the backbone of remote team communication -- their video conferencing tools.
In 2021, many smaller businesses scrambled to make the first available video conferencing work for them, even if its features were less than ideal. Now, there are countless options available for video...
Nextiva is a cloud-based all-in-one unified business communications platform, team collaboration tool, and customer service software.
Top products include Nextiva’s VoIP business phone system, Sales and Customer CRM tools, and advanced Analytics and Reporting.
This post provides a detailed look at available Nextiva products, specific features, pricing, and plans. It also breaks down the ...
Over 40% of companies have recently increased their reliance on unified communications, especially given the rise in the remote workforce.
UCaaS platform benefits include cost savings, improved internal collaboration, streamlining all external communication channels, and greater employee flexibility.
By combining multiple communication channels into one interface, these tools also prevent ...
When you think of essential remote work tools, we’re sure solutions like team chat messaging, video conferencing, and task management platforms come to mind immediately.
But while all of these applications certainly boost your small business’s internal communication, they don’t usually focus on improving external communication.
That’s where CTI (Computer Telephony Integration)...
You’ve heard VoIP dramatically lowers operating costs, offers greater flexibility, provides mobile calling features from any device with an internet connection, and seems to completely revolutionize phone services for business and personal use.
The one thing you haven’t heard?
A clear answer to the question, “What is VoIP?”
It’s puzzling that providers and industry...
If we asked you to name three telephone numbers for businesses, we’re willing to bet that a few numbers from familiar commercial jingles would instantly pop into your head.
But it’s not just the catchy tunes that make these business phone numbers memorable. It’s also that these phone numbers contain the names of the companies themselves or relevant words. 1-800-FLOWERS, 1-800-CONTACTS,...
Given the vast cost savings and convenience of virtual conference platforms, it's no wonder that companies now host twice as many webinars as they have in the past two years.
In fact, over 80% of online event attendees say they would not have attended the same conference if it was hosted as an in-person event.
Online conferences allow companies to connect to new markets, get valuable...
Has your small business outgrown its traditional landline phone? Need a phone system that better suits the needs of your remote or blended workspace?
If so, you're probably already considering a virtual phone system.
Not only will making the switch to a virtual phone system save you about 65% of your current communications cost, but doing so will also offer clients a higher level of...
Whether you’re messaging with a customer on social media or chatting with a visitor on your company’s website, business communication today requires you to connect with consumers on multiple channels.
Recent studies show that companies with an effective omnichannel communication strategy retain close to 90% of their existing clients -- while businesses with a lackluster strategy retain ...
