AVOXI

I was using Avoxi but when bill came it was to my surprise they charge me 700+ USD extra, when asked them theu said US government taxes and other expenses we forward to customers. And it can vary according to they got taxed. I told them that i am not in USA nor i am beneficiary for that tax. They simply said we cannot do anything.

There sales & support is in EST time zone so for Asian and other countries you have to waut USA to open and then only you will get support, for us it was 12 hours diffrence.

Also there website is misleading they will publish like 300 mins with the package..but later find out its incoming minutes.

Do not go for these scamers.

I started to use Avoxi since it seemed that it was a cheap option. After my installation, they called me a few times which I did not ask for.

A few weeks later, one of my clients told me that he can not reach me! The phone number gives an error. I tried from different phone numbers and got the same result. The technical staff tried hard but could not solve the issue.

They did not even bother telling me that my number did not work! I lost customers and business thanks to them. I do not recommend their service.

An abundance of issues with both the service, and their staff.

1. They run paid advertisements online that explicitly state that you can register online; that it’s simple and easy. However, that’s not the case at all. They take your money online, then you’re bombarded with calls and emails from their sales staff. Their staff are extremely aggressive, pushy and invasive.

2. If you select the “pay by the minute option”, you’re the one paying for those pushy sales calls.

3. After expressing that I was not comfortable with the level of contact, and the extremely aggressive sales tactics, one of the sales staff cancelled my account without warning. Stating that “because we are a telecommunications company, we’re in the business of speaking to our customers by phone”.

4. The original number I registered was apparently also being used by Amazon support, so I routinely received calls from disgruntled Amazon customers. And again, because I was paying by the minute, I paid for all of those calls. There are several other reviews on here that say Avoxi is aiding and abetting in scams, and well, if the shoe fits…

A service for all business using world leading tech. We operate call centres and support offices for Medical Software in 5 continents and need up time, clear communication, no lag no delay and Avoxi does it all AND NONE of our customers see strange numbers as we have OUR MAIN office line showing and east=y to use even for our non tech staff

Worst customer support ever a guy named Nathan Stenger contacted & he was so rude & unprofessional that instead of helping he was trying to be offensive. They have an issue on their own website but instead of rectifying it they’re blaming customers for it. I want my money back. Worst Company to do any business with.

Impossible to use. scammers

1. Impossible to use their service. I’ve got no result
2. I’ve asked to stop charging my card on the 1 of November and they did not response ANYTHING!

I’ve made another request today (Case 00325668).
STOP CHARGING MY CARD
I have to write such a negative review here bacause support does not answer at all

I implement PBXs for businesses in Costa Rica and I recommend AVOXI to my clients because their setup is very easy, their service is very reliable and their customer and technical support is excellent.

Uptime is the highest I’ve got from any provider in the country, they are very proactive in network maintenance and will work with you to resolve any quality issues you have with the service.

We love our experience with this team of professionals. The Web site is excellent and user friendly.
The service they provide has everything a company could wish to offer to their clients.
No doubt this is one of the best VoIP services on the market.

I needed a communications line to new operations in France. AVOXI filled the bill with their excellent product and customer service. Their support and sales staff made it easy to implement and setup. I have never had an issue with the service or the customer support. The phone service is always up and running and frankly I don’t notice the difference when I’m using it from France or the US. I recommend them highly!

Great company to work with. Always go beyond to make sure you feel happy with the results. The Techs are very knowledgeable and always answer all my questions. The quality is very good and the prices are great. I recommend this to all my clients and so far I have never heard nothing negative. I will definitely recommend them.