bOnline

bOnline is a small-business-minded, cloud-based telephony provider based in London. The company was founded in 2011, originally trying to do a little bit of everything, ranging from telephony, to online marketing, to website building. Now, they’re focusing more exclusively on cloud-based telephony with a deeper understanding of how businesses use all kinds of software, making it much easier to offer powerful phone options to businesses interested in converting to cloud-based VoIP systems.

bOnline offers a very affordable pricing plan for small businesses because everything is based in the cloud. Small businesses typically don’t have the expertise or money necessary for an on-premise solution. Those require IT teams and lots of money up front to install. Because their telephony service is cloud-based, costs remain low while still managing to offer tons of powerful features.

bOnline Pricing and Services

Features Included

Most popular Features

• Auto Attendant
• Call Transfer (Attended & Blind)
• Group Call
• Internal Calling
• Music on Hold
• Voice Mail

Additional Features

• Alternate Numbers w/ Distinctive Ring
• Analog Hotline
• Anonymous Call Rejection
• Barge-In Exempt
• Business Continuity (CFNR)
• Busy Lamp Monitoring
• Call Forwarding Always
• Call Forwarding Busy
• Call Forwarding No Answer
• Call Forwarding Selective
• Call History
• Call Hold & Resume
• Call Logs w/ Click to Dial
• Call Notify
• Call Queue Agent
• Call Redial
• Call Return
• Call Transfer (Attended & Blind)
• Call Waiting for up to 4 Calls
• Call Waiting ID
• Dialer for Chrome
• Directed Call Pickup
• Directed Call Pickup with Barge In
• Do Not Disturb
• Enterprise Phone Directory
• Executive / Executive Assistant
• Extension Dialing, Variable Length
• Feature Access Codes
• Inbound Caller ID (Name)
• Inbound Caller ID (Name & Number)
• Inbound Fax to email
• Main Number Outbound Caller ID
• Mobility (mobile, ipad, desktop)
• Multiple Line Appearance
• N-Way Calling (6)
• Non Geographic Number CLI
• Office Anywhere
• Outbound Caller ID Blocking
• Personal Phone Directory
• Pre-alert Announcement
• Priority Alert
• Privacy
• Push-to-talk
• Remote Office
• Selective Call Acceptance
• Selective Call Rejection
• Sequential Ring
• Shared Call Appearance
• Speed Dial 100
• Three-Way Call
• Unified Messaging
• User Web Portal
• Video (Point to Point)
• Visual Voicemail
• Voice Mail

Awards

• 7 TechTrack 100 Awards – Tech Track 100 ranks Britain’s fastest-growing private tech companies based on sales growth over the last three years.
• 3 National Business Awards – Recognizes excellence in business achievement and innovation, as well as, customer service excellence.
• The BVCA Award – For the Private Equity-backed Team of the Year (mid market) category for London and the South East region.

Editor’s Bottom Line of bOnline

bOnline is an affordable, award-winning cloud-telephony provider worthy of consideration from any small business. Their pricing plans are truly catered to small businesses; bOnline’s Unlimited plan comes with over forty features and costs only a dollar more than Vonage and BT Business VoIP’s plans.

The nice thing about each feature bOnline offers is that they all cover everyday essentials, like call history, call hold & resume, call logs w/ click-to-dial, voicemail, and call queue agents, while, at the same time, offering more advanced features like visual voicemail, inbound fax-to-email, mobility (mobile, iPad, desktop), and a user web portal.

There’s a great balance between simple and advanced features that allow small businesses to quickly learn how the phones work and growing businesses who need more features to not be forced to switch providers.

Mobility features make it possible for businesses with agents who are constantly on-the-go to stay connected with the office without actually being in the office — or on the phone. Being able to call via your desktop and tablet allows agents to make calls in a variety of ways gives agents the freedom to work the way they want without having to worry about being in the office.

Overall, bOnline is a great option to consider if your business is looking to purchase a VoIP phone service. Their company focuses specifically on small businesses, so those who have never used VoIP phones before can quickly adopt the service without having to worry about significant startup and maintenance costs.