GlobalPhone

GlobalPhone specializes in offering users business level telecommunications services. In doing that, the provider offers a Hosted PBX solution, SIP Trunks, Phone Cards, and Fax Solutions. The Hosted PBX solution includes the standard host of features, (music-on-hold, hunt groups, auto attendant, etc.); however, it is also simple, flexible, and cost efficient. Also, no contracts or long term commitments are required. With SIP Trunks, GlobalPhone uses devices from Asterisk, Tribox, and Fonality. It also supports traditional gateways. The solution itself includes a number of features such as inbound and outbound call routing, DID availability, 1000 free in/outbound minutes local/long distance, caller ID, and much more. Aside from solutions, the provider offers International Phone card options like Global, GlobalMobile, and Global Callback Calling cards. Lastly, the provider offers fax to email service for users. In terms of customer support, users can contact the provider via phone or email support. Hours of operation are 8am-8pm EST Monday through Friday, 9am-5pm EST Saturdays, and 11am-3pm EST Sundays.

Pricing and Features

Plan Features Hosted PBX

Business Seat

• $14.75/month
• Shared Minute Plans
  • $20 for 2500 free minutes
  • $40 for 5000 free minutes, etc.
  • Minutes are pooled
• Auto attendant
• Call center hunting
• Voicemail to text
• Audio conference bridge
• Shared call/busy lamp
• Web portal
• Mobile softphone
• Custom music on hold
• Call reporting
• On-demand call recording

Unlimited Seat

• $24.75/month
• All business seat features
• Unlimited free US/Canada
• Unlimited toll free minutes

Phone Numbers

• $2.50/month
• Toll or Toll Free
• 50 States, Canada, 25 countries
• Include 911 fees
• Caller ID Caller Name
• Directory Assistance
• $10 per port one time

Fax to Email

• $10/month
• Includes 350 free pages
• PDF, Excel, word, tiff, text
• Delivery to multiple emails

Call Recording

• $20/month
• Full Time call recording
• Per user or Per number

Web Conference

• $20/month
• Desktop Sharing
• Remote Support
• Scheduled/Unscheduled
• Up to 10 participants

International Phone Calls

• Rates vary by country

SIP Pricing

SIP Trunk Concurrent call Channel

• $5/month
• Does not include free minutes
• Minutes billed at 1.5 cents for toll and 2.3 cents per toll free minute

SIP trunk concurrent call channel

• $14.75/month
• Includes 1000 shared minutes.
• Overflow minutes billed at 1.5 cents for toll and 2.3 cents per toll free minute.

SIP trunk Unlimited

• $29.75/month
• Unlimited minutes US and Canada, including toll free.

Phone Numbers

• $2.50/month
• Toll Free and non toll free numbers. $10 Porting and setup fees apply.