I called ITP after incurring 4 $30 overdraft fees on my bank account. I found that the due date for the bills was jumping around. When I called I was told that all billing cycles were based on 30 day months, so if a 31 day month occurred, then the payment would be taken a day earlier. This doesn’t seem quite right as payments were taken from my account 8/12, 9/10, 10/10 and 11/12. Social Security does not come on the same day every month, mine comes on the second Wednesday so the date varies. ITP was paid, but since I have overdraft protection I incurred bank fees on top of the price of the bill. I was told that they couldn’t have a consistent due date. At that point I said I must cancel. I had just made payment for November, but was told that there would not be a refund for service not used. The savings I thought I would have with ITP were taken by bank service charges. If you are on a budget, don’t go with ITP.
I called ITP after incurring 4 $30…
I called ITP after incurring 4 $30 overdraft fees on my bank account. I found that the due date for the bills was jumping around. When I called I was told that all billing cycles were based on 30 day months, so if a 31 day month occurred, then the payment would be taken a day earlier. This doesn’t seem quite right as payments were taken from my account 8/12, 9/10, 10/10 and 11/12. Social Security does not come on the same day every month, mine comes on the second Wednesday so the date varies. ITP was paid, but since I have overdraft protection I incurred bank fees on top of the price of the bill. I was told that they couldn’t have a consistent due date. At that point I said I must cancel. I had just made payment for November, but was told that there would not be a refund for service not used. The savings I thought I would have with ITP were taken by bank service charges. If you are on a budget, don’t go with ITP.
Pros:
good voice quality, messages in email.
Cons:
due date on fixed 30 day cycle creating problems with people on fixed incomes.
Would Recommend:
No