MegaPath

I have been with this company for more than 10 years for a small law office, and although the phone system generally works well, the tech support is very poor. As long as no problems occur, you should be fine. But as soon as anything goes wrong, and, unfortunately, sometimes that happens, I regret having used this company. Reluctantly, I am switching now to another company and cannot recommend Megapath.

I interact with Christy through the Master Agent I work for (Intelisys)..Every interaction has been very professional and the speed in which Christy Hogarty provides quotes is absolutely unmatched.

The MegaPath team was exceptional through every step of the installation process and continue to provide superior customer support and service. I would highly recommend MegaPath to anyone considering a Unified Communications Solution

I would recommend any business owner or personal individual to stay as far away from this company as possible. Terrible customer service, even worse follow through. I signed a contract back in November of 2016 and it is now July of 2017, they just now informed me that they are unable to install internet at our location which only took 8 months for them to finally come to this conclusion. I was in constant communication with Megapath which they lead us on for eight months to believe would be completed but instead came up with every excuse imaginable being the reason for their delay….and it never even happened. To add to it, which should have been the first sign not to do business with them, when signing the contract there was no installation charge and then after signing the contract Megapath snuck in a construction fee of $1,300 unless we agreed to sign with them for an increased amount of time. Horrible business model and is truly unbelievable this place still is in business. They deserve to be reported to the Better Business Bureau.

Mango Voice has worked with my company Classroom Smart Technologies on numerous projects. Megapath as an IP Phone provider offers a superior product in comparison to their competitors. They’re is easy to work with and they have a quick turnaround on any installation.

An e-mail notification for voicemail is a wonderful feature when I’m not in the office. I am always in the know when I have a voice mail on the go through the e-mail on my cell phone. Sound quality is always crispy clear! 10! That is a rating that you deserve for providing an excellent phone service… a 10 out of 10!

Company only offers no contract if you have 5 or more lines. Total waste of my time.

MegaPath services are better, by far, than those of our previous providers, and a great fit for our business needs in terms of quality and reliability. The MegaPath people we work with have been great. They are responsive, friendly, and helpful.

Marvin Powell III (via Customer Case Study, June 30, 2016, originally published on megapath-reviews.com)

Be very careful when signing up. There are hidden costs, which were substantial in my case. Before you give them your credit card, make sure you know exactly how much they are charging upfront, and each month. It will change from what you actually see the “quote.” Also, expect to start paying before you actually use the service.

Good pricing, service works well.The ability to have my phone at home ring as if it were just another extension in the office is nice and the help you can get setting things up is also a plus.

Pricing is attractive as well and the whole system makes life simpler for IT in general.

Doug Hubbard (via AeroCom)