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netTALK

netTALK Verified Reviews & Ratings

Miami, FL
NetTalk offers a variety of VoIP products and solutions. In doing so, the provider is able to fit a...
2008
Year Founded
50%
Recommend It
4
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NetTalk Duo2, the Newest 2017…

NetTalk Duo2, the Newest 2017 Version, is the worst piece of garbage equipment you could get, while also getting Ripped-Off at the same time. Their installation is an excruciating exercise in futility and frustration. They need to connect to your Cable Router and spend you time messing with its settings which at the end don’t accomplish anything. They sent 3 replacement units, one was worse than another, service never worked. They then blamed it on the Modem & Router. Their pricing is a major Rip-Off, as they pick certain phone numbers as “Heavy Service” are numbers, so can they charge you double for calls to those numbers thereby depleting your “allowance”, which is NOT disclosed when you sign up. They fail to tell you that the Monthly service you get with an account is limited to so many minutes and get cut down by their Double Billing for the High-Service areas, thereby forcing you to pay more money if you want to continue using the service for the rest of the month. After getting tired of this useless, insulting lousy service and the fee Rip-Offs: 1. I got a Magic Jack unit 2. Plugged it in – no Modem/Router changes required 3. In minutes had far better sound quality than ever before with NetTalk 4. Have no more Rip-Off attempts based on service areas. The moral of the story is –> Don’t bother with these con-artists = rather get a working service from Magic Jack and get back to business.
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Overall
1.0
Quality
Installation
Support
Reliability
Features
Price

NetTalk Duo2, the Newest 2017 Version, is the worst piece of garbage equipment you could get, while also getting Ripped-Off at the same time.

Their installation is an excruciating exercise in futility and frustration.
They need to connect to your Cable Router and spend you time messing with its settings which at the end don’t accomplish anything.
They sent 3 replacement units, one was worse than another, service never worked.
They then blamed it on the Modem & Router.

Their pricing is a major Rip-Off, as they pick certain phone numbers as “Heavy Service” are numbers, so can they charge you double for calls to those numbers thereby depleting your “allowance”, which is NOT disclosed when you sign up.
They fail to tell you that the Monthly service you get with an account is limited to so many minutes and get cut down by their Double Billing for the High-Service areas, thereby forcing you to pay more money if you want to continue using the service for the rest of the month.

After getting tired of this useless, insulting lousy service and the fee Rip-Offs:
1. I got a Magic Jack unit
2. Plugged it in – no Modem/Router changes required
3. In minutes had far better sound quality than ever before with NetTalk
4. Have no more Rip-Off attempts based on service areas.

The moral of the story is –> Don’t bother with these con-artists = rather get a working service from Magic Jack and get back to business.

Pros: NONE.
Cons: EVERYTHING.
Would Recommend: No

Please think twice before you…

Please think twice before you buy NETTALK services. The device which they supplies will not last long and they force you to buy new device. I renew my services for 4 years after completing 1st year and my device died within 18 months. Now they wants me to purchase new device or renew my account (since it is not in renewable state) to get replacement device.NOT a good device. Don’t recommend to go for NETTALK
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Overall
2.7
Quality
Installation
Support
Reliability
Features
Price

Please think twice before you buy NETTALK services. The device which they supplies will not last long and they force you to buy new device. I renew my services for 4 years after completing 1st year and my device died within 18 months. Now they wants me to purchase new device or renew my account (since it is not in renewable state) to get replacement device.NOT a good device. Don’t recommend to go for NETTALK

Would Recommend: No

When purchased originally in…

When purchased originally in 2013 they offered telephone assistance which was v great service. They have now removed this facility in favor of either on-line ‘chat’ or submit a ‘ticket’.Both methods are a complete waste of time – they never respond to a ticket and their ‘chat’ waiting times are a joke (30+ people waiting for an operative!).My advice – DO NOT BUY NETTALK.
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Overall
2.0
Quality
Installation
Support
Reliability
Features
Price

When purchased originally in 2013 they offered telephone assistance which was v great service. They have now removed this facility in favor of either on-line ‘chat’ or submit a ‘ticket’.Both methods are a complete waste of time – they never respond to a ticket and their ‘chat’ waiting times are a joke (30+ people waiting for an operative!).My advice – DO NOT BUY NETTALK.

Would Recommend: Yes

Been a real disappointment

I purchased Nettalk because it was so highly ranked. It has been a real disappointment. The device doesn’t recognize your internet service provider, doesn’t remember your IP address, doesn’t remember your wireless security code. I had to call customer service 3 times. First time (weekday) there were 80 people waiting to talk to CS. 2nd time (Saturday on hour before closing)I was #80 in line for support. I get to #60, and the nettalk phone disconnected me. I started dialing the phone 9am, I was second in line. It took them an hour to fix,(I was on my cell). After it was fixed it went dead again. DO NOT BUY DOES NOT WORK
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Overall
1.0
Quality
Installation
Support
Reliability
Features
Price

I purchased Nettalk because it was so highly ranked. It has been a real disappointment. The device doesn’t recognize your internet service provider, doesn’t remember your IP address, doesn’t remember your wireless security code. I had to call customer service 3 times. First time (weekday) there were 80 people waiting to talk to CS. 2nd time (Saturday on hour before closing)I was #80 in line for support. I get to #60, and the nettalk phone disconnected me. I started dialing the phone 9am, I was second in line. It took them an hour to fix,(I was on my cell). After it was fixed it went dead again. DO NOT BUY DOES NOT WORK

Pros: There are no pros.
Cons: Really Bad overall experience with Nettalk.
Would Recommend: Yes
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Provider Overview

NetTalk offers a variety of VoIP products and solutions. In doing so, the provider is able to fit a number of different users’ needs. In regards to products, the provider offers DUO devices—which are low cost phone devices enabling VoIP calling—and Videophone (with full set of features including 5 party conferencing, call record, contact list, call history, redial, hold, do not disturb, etc.). DUO devices offer a free year of Basic Calling service plan with purchase. Aside from these products, users can select from a number of services including number transferring, unlimited SMS text plan, netTalk (beta), free conference calling, and call plans. NetTalk’s call plans vary in pricing, function, and included features. The Basic Call Plan features free calling to the US and Canada, free calling DUO-to-DUO, phone number, live technical support, voicemail, call waiting, caller ID, 3-way calling, 411, e-911, and more standard features. The basic plan starts as low as $2.50 per month ($29.95 flat rate each additional year, plus taxes). Additionally, the provider offers Enhanced Calling Plans—North America Add On, which includes calls to the US, Canada, Puerto Rico, and Mexico as well as all the standard features included in the basic plan; International Add On, which includes calls to 60 countries and all the standard features included in the basic plan. The North America add on starts as low as $5.85 per month ($70 flat rate per year, plus taxes). The International add on starts as low as $10.00 per month ($120 flat rate per year, plus taxes). Aside from plans, netTalk offers low International rates. Also, netTalk offers a free smartphone app. In regards to customer service, the provider offers a verity of support resources including FAQs, Tech Tips, DUO Setup, DUO WiFi Setup, Help Videos, Downloads, Speed Test, and Order Tracking.

NetTalk Pricing and Services

 

TALK App

Price: Free

FEATURES:

  • Free worldwide calls inside the NetTalk network
  • Buy or Earn (by watching select videos or completing select offers) TALK credits to make international calls
  • Low cost International call rates
  • Self Service Tech Support
  • Low Cost Primary Phone Number (from U.S. or Canada)
  • Low Cost Secondary Phone Number (from U.S. or Canada)
  • Basic Spam Call Filter
  • 3 Way Calling
  • Speed Dial
  • Online Account Manager
  • No contracts

NexGen

Price: $7/month no annual fee

FEATURES:

  • Free worldwide calls inside the NetTalk network
  • Free calls to U.S., Canada & Puerto Rico from anywhere in the world
  • Buy or Earn (by watching select videos or completing select offers) TALK credits to make international calls
  • Low cost International call rates
  • 1500 monthly minutes for calls outside network
  • Block 1 caller
  • Visual Voicemail
  • Live Online Tech Support
  • Free Primary Phone Number (from U.S. or Canada)
  • Low Cost Secondary Phone Numbers (from U.S. or Canada)
  • Low Cost Number Porting
  • Call Forwarding
  • Basic Spam Call Filter
  • Basic RoboAgent
  • Free Conference Calling
  • Enhanced 911 Service
  • Fax Friendly (with ezLINQ)
  • Caller ID Blocking
  • Call Waiting
  • Incoming Caller ID Number
  • 3 Way Calling
  • Speed Dial
  • Online Account Manager
  • No contracts

NexGen VIP

Price $7/month plus $36 Annual Fee

FEATURES:

  • Free worldwide calls inside the NetTalk network
  • Free calls to U.S., Canada & Puerto Rico from anywhere in the world
  • Buy or Earn (by watching select videos or completing select offers) TALK credits to make international calls
  • 20% off International call rates
  • 3000 monthly minutes for calls outside network
  • Block 1000 callers
  • Visual Voicemail with Transcripts
  • “Fast-Pass” Live Online Tech Support
  • Free Primary Phone Number (from U.S. or Canada)
  • One Free Secondary Phone Number (from U.S. or Canada)
  • One Free Number Port
  • Advanced Call Forwarding
  • Customizable Spam Call Filter
  • Customizable RoboAgent
  • Free Conference Calling
  • Enhanced 911 Service
  • Fax Friendly (with ezLINQ)
  • Caller ID Blocking
  • Call Waiting
  • Incoming Caller ID Number
  • 3 Way Calling
  • Speed Dial
  • Online Account Manager
  • No contracts
Screenshots
  • Messaging App
    Messaging App
  • Talk App
    Talk App

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