Nexogy

Nexogy has offered voice, video, and data technologies services for well over a decade. As such, the companies Hosted PBX service is geared towards businesses and helping them to save money while expanding their functionalities. Services offered by the provider include: Incoming Call Management, Business Productivity, Mobility, Call Centers, Central Management Control, Web Conferencing, SIP Trunking, and Hosted Video Surveillance. Under each of these categories lies even more function and feature. For example, with Incoming Call Management, users are fit with an Auto Attendant/IVR, ACD Queues, Call Waiting Manager, Call Parking, Hunt Group, and Front Desk Console Assistant. Furthermore, under the Cloud PBX users are fit with various other features, too—i.e. Scheduled Conference Calls, Call Parking, On Hold Music, Dial From Outlook, Call Screening, Visual Voicemail, Call Transfer, and more. Aside from extensive features, Nexogy also offers various pricing plans fit with offerings for specific numbers of users. For example, for 5 employees, pricing would be $147. 45/month and includes 5 workstations, 5 Cisco IP Phones (7940), 5 Phone Numbers, 10 Phone Lines, 500 Long Distance minutes, 1 Toll Free Fax Number, 1 Virtual Fax Number, and 1 Professional Auto Attendant (as well as free installation). Plan minutes and amenities vary based on the number of users. In addition from pricing plans and features, the provider also offers a variety of support services and resources, including Data Sheets/Introductions, Billing and Account Management, Bandwidth Speed Test, “College” courses, a blog, and more. Additionally, users can get in touch with Nexogy directly via online form, live chat, email, or support phone number. Support hours are 24/7 Monday through Friday, and 7am-11pm Saturday and Sunday.

Nexogy Pricing and Services

Free Trial

30 days

Free Version

No

Dedicated, point-to-point dependable speed internet

10 Mbps / 10 Mbps

• $299/month

20 Mbps / 20 Mbps

• $399/month

50 Mbps / 50 Mbps

• $499/month

Cloud based Contact Center

$19.99/month per agent

FEATURES:

• ACD and Smart Queues
• Real-time reporting on contact center capacity, utilization and performance
• Call recording
• Silent monitoring
• Barge-in
• Toll-free and International numbers
• Multi-location
• Admin Portal

SIP Trunking*

• PBX/IP-PBX Integration
• Admin Portal
• Geographical Numbers
• DID Routing
• Call Recording
• Competitive LD & INTL rates
• Enhanced 911 Service
• Flexibility (2-way, inbound only or outbound only)
• Disaster Recovery
• 411 Directory Assistance
• Manager User Portal for setup and MACs
• Multiple Location Interoperability
• Track and Download CDRs through Admin Portal
• Add DIDs as needed
• Direct Operation with IP PBXs with no additional hardware

Key System* 

• Designed for retailers
• Up to 12 line appearance
• Auto Attendant
• Call Queue
• Overflow Voicemail
• Unlimited Long Distance
• Web Portal for Holiday Call Forwarding
• Local and/or Toll Free Number
• US Based Customer Support
• Call Reporting
• Store to Store Transfers
• Always on Customer Service
• Music on Hold
• Call Recording
• Auto-Attendant

Firewall*

• Email Protection and Control
• Email Encryption and DLP
• Web Application Firewall Protection
• Industry Proteccion (IPS)
• ATP & Security Heartbeat
• Remote Ethernet Device VPNClientless VPN
• Web Protection & Control
• Application Protection & Control
• Web and App Traffic Shaping
• Policy Management
• Firewall & Network Routing
• Base Traffic Shaping & Quotas
• Secure Wireless
• Authentication
• Base VPN Options

SD-WAN*

SD Internet*

*Contact Nexogy for pricing

Cable/Fiber Internet