In this mega guide, we break down what you need to know about the best VoIP phone solution. With numerous phone systems on the market, it can be tough to choose the right one.
Before we dive right in, it is best to review your small business communication goals. You want to ensure the business VoIP provider you decide to use has what you need to meet them effectively.
Full of helpful...
Whether you’re a current Nextiva subscriber or an organization looking for a new unified communications solution, navigating the world of business VoIP phone service requires an understanding of what's under the hood. Nextiva has some great features, but Nextiva alternatives are offering some of the best features for business communications.
The industry looks at companies like Nextiva as a...
As a result of the advent of cloud based call center software, more companies are opening their own contact centers without the extensive hardware requirements of non-cloud-based models. These contact centers are convenient for bringing customer contact in-house.
Today, small businesses are presented with unique opportunities that simply weren’t available a decade ago. However, which cloud...
RingCentral is considered one of the best options out there when it comes to VoIP services for your business. Users like their feature-rich service and the ability to access their phones across a variety of devices. And they’ve made it to the top of Gartner’s UCaaS Magic Quadrant for the last five years.
But they’re not for everyone. Whether it's pricing, customer service, or something...
Zoom has become a household name as a video conferencing platform, but not many know about its business VoIP service, Zoom Phone. This business phone system packs in several useful dialing features and comes in at two very reasonable price points that are SMB-friendly. However, is the service itself any good?
In this guide, we’re going to take a close look at this VoIP service so that you...
Getting a toll-free 800 number is a simple process that has a huge impact on your company’s image.
Toll-free numbers boost customer recognition and make your business appear much more legitimate than using a personal or standard business telephone number ever could.
Many VoIP providers include a variety of local, international, vanity, and toll-free numbers with your existing business...
Small businesses are embracing future-forward business VoIP telephony solutions to optimize both internal and external communication.
The right small business phone services provide high-quality, reliable voice and messaging communication channels to improve the overall customer experience and assist team members in the process.
Unlike standard PSTN landlines, virtual phone services...
Rich Communication Services (RCS) expand on the functions that you would find in standard SMS or MMS, which is the most well-known multimedia texting system.
In this guide, we’re going to show you how rich communication services work and hit on some of its strengths and weaknesses. We will cover the following sections:
What is Rich Communications Services?
What Makes Rich...
In this article, we’re going to give you the complete rundown on everything you need to know about free video conferencing software, show you some of the top picks for your business, and enlighten you on how to reap the benefits of this advancement in communication.
The 11 Best Free Video Conferencing Software Platforms:
Zoom
Dialpad Meetings
Google Meet
Cisco Webex...