Picking the best VoIP phone can be tricky with all the options that are currently on the market. When the latest estimates showing business VoIP systems heading for $194.5 billion in annual revenue by 2024, it’s not hard to see why so many models are coming out.
Picking the right phone model to match your VoIP service comes down to determining the feature set you require.
Here are our picks for some of the best VoIP phones:
- Polycom VVX 600
- Polycom VVX 601
- Polycom VVX 450
- Polycom VVX D230
- Grandstream GXP2170
- Grandstream GXV3275
- Grandstream GXV3370
- Yealink W60P
- Yealink W52P
- Yealink SIP VP-T49G
- RTX 8660 + 8630 Handset
- Cisco 8861
- Cisco 8845
- Cisco 8865
- Cisco 7841
Polycom VVX 600 – $120
The Polycom VVX 600 is one of the most robust and versatile business VoIP phone systems that we’ve laid our eyes on. It can support a whopping 16 lines and provides HD audio.
Featuring a colorful 4.3-inch touchscreen that makes navigation easy. You get more than just the typical LCD display with caller ID showing you just a phone number.
Data and media sharing has never been simpler since this IP phone has two USB 2.0 ports. It supports a 10/100/1000 connection and has two Ethernet ports. The phone is also Bluetooth 2.1-compatible.
You won’t have to worry about missing phone calls because the VVX 600 has voicemail support and a do not disturb mode. Furthermore, the RJ-9 port provides compatibility with most headsets. The phone itself is also very ergonomic to use.
Connection Type: Wired
Best for: Those with high call volumes and thus need equally numerous lines
Technical Specs:
- 16 lines
- HD audio
- 4.3-inch touchscreen
- Two USB 2.0 ports
- Bluetooth 2.1
- Voicemail
- Do not disturb mode
- RJ-9 port
- Ergonomic
What we like about this phone: You simply can’t beat those 16 phone lines. It’s an invaluable feature for large companies.
What we don’t like about this phone: The price tag can be off-putting for smaller companies. But if you run a small business that deals with a large volume of inbound and outbound calls, the investment is worth it.
Polycom VVX 601 – $275
As you might’ve guessed from the name, the Polycom VVX 601 is an upgrade from the first telephony system that we covered in this article — and with it comes an upgraded price point. Much like its predecessor, it has up to 16 line appearances.
It has advanced features starting with HD audio across all paths (handset, headset, and speaker) with a frequency of up to 14KHz. You can use an external USB camera for all video conferencing purposes, and the model even supports video playback making it easy to review all the notes from a meeting.
Seeing as this is an upgrade and rather than a downgrade, the phone is Bluetooth-compatible and features two USB 2.0 ports, making it easy to connect external accessories. Lastly, the phone contains a full browser and works with Skype for Business making it very versatile.
Connection Type: Wired
Best for: Companies with frequent video calls and the need for clear audio.
Technical specs:
- 16 lines
- HD audio
- USB camera compatibility
- Video conferencing
- Video playback
- Bluetooth compatibility
- Two USB 2.0 ports
- Full browser
- Skype for Business compatibility
What we like about this phone: There’s a lot to like about this phone. For one, it’s a compact model that can easily fit on whatever space you transformed into your home office.
What we don’t like about this phone: Unfortunately, its compact size comes with a negative aspect. A smaller phone means a smaller screen display, which can be a challenge for everyday use.
Polycom VVX 450 – $179
If the 16 line capacity of the past two models was overkill for your needs then you might prefer the VVX 450 model that Polycom provides. It has 12 lines, two USB ports, and supports a 10/1000/1000 Ethernet connection.
It also has a full-duplex speakerphone for conferencing calling and an RJ-9 port so that your workers can use call center headsets with the unit. Furthermore, this model supports three-way conferencing which can really come in handy for small teams who need to stay coordinated.
The 4.3-inch color display has a resolution of 480×272 which is blurrier than what the Cisco 8861 provides, but that won’t be a problem for everyone. Lastly, the phone is wall-mountable and all the necessary brackets are included in the package.
Connection Type: Wired
Best for: Smaller teams that need to keep all their members in the loop during projects
Technical specs:
- 12 lines
- Two USB ports
- Full-duplex speakerphone
- RJ-9 port
- Three-way local conferencing
- 4.3-inch color display
- Wall-mountable
What we like about this phone: This phone prioritizes crisp audio. It uses Polycom® HD Voice™ technology to ensure its delivering crystal-clear audio, and its Polycom® Acoustic Fence™ blocks out echoes and external noises.
What we don’t like about this phone: This phone’s audio quality may be top tier, but unfortunately, it comes with a lower-resolution display.
Polycom VVX D230 – $154
If the past two models on our list have turned you into a Polycom fan but you’re looking for a wireless VoIP phone then go for the VVX D230. Each base can support 10 handsets, eight lines, has a full-duplex speakerphone, a two-inch backlit color display, and is wall-mountable.
When fully charged, you get 10 hours of talk time and 100 hours of standby time so you don’t have to worry about your battery dying. Furthermore, the phone has three-way conference bridge calling capabilities, one-touch speed dial, and call forwarding.
When indoors, you can get over 150 feet away from the base without calls dropping or a loss in call quality. The low-delay audio packet transmission coupled with the background noise suppression and acoustic echo cancelation ensures every conversation has flawless voice quality.
Connection Type: Wireless
Best for: Those who take calls while moving around the office
Technical specs:
- 10 handsets per base
- Eight lines
- Full-duplex speakerphone
- Two-inch backlit color display
- Wall-mountable
- 10 hours of talk time (on a full charge)
- 100 hours of standby charge capacity
- Three-way local conferencing
- One-touch speed dial
- Call forwarding
- Indoor range of over 150 feet
- Low-delay audio packet transmission
- Background noise suppression
- Acoustic echo cancellation
What we like about this phone: The phone offers a 100-hour standby time, meaning that it keeps the phone charged for days on end. This is a superb phone for the employee who doesn’t take too many calls.
What we don’t like about this phone: Unfortunately, its sleek design means that it has a much smaller display than some of the other Polycom models listed in this article.
Grandstream GXP2170 – $95
This unit from Grandstream is about half the price of Polycom’s VVX 600. It too has a touchscreen measuring in at 4.4 inches. The issue lies with the 480×272 resolution as it isn’t really high enough to make images on the touchscreen appear sharp to the human eye.
Much like some of the previous phones, it is Bluetooth compatible and sports an RJ-9 headset port. However, it only contains one USB port rather than the two found with the VVX series. That’s pretty fair though seeing as this phone sells at a lower price and still supports HD audio.
If you like programmable keys then you’ll love this Linux-based phone since it has 44 soft keys that are fully programmable. You can even get an extension module for it that adds an additional 160 keys.
Common soft key actions include transferring, conference mode, parking calls, redialing, directory access, and speed dial. There aren’t many other conference phones at this price point.
Connection Type: Wired
Best for: Executives who need a programmable phone with conferencing capabilities
Technical specs:
- 4.4-inch touchscreen
- Bluetooth compatibility
- RJ-9 port
- USB port
- HD audio
- 44 programmable keys
- Supports programmable key extension module
- Five-way conference support
- 12 lines
What we like about this phone: For all the features it offers, this phone is a steal at under $100.
What we don’t like about this phone: There’s a noticeable level of lag when using the touchscreen, but all the keystrokes still register, even if they aren’t immediately displayed.
Grandstream GXV3275 – $205
This Grandstream phone is twice the price of the GXP2170 but it’s well worth the cost. First of all, it runs on Android 4.2 rather than Linux meaning that it can use various mobile apps available on the Google Play store.
The seven-inch touchscreen has a rather impressive resolution of 1024×600 providing unparalleled clarity. The 1 MP integrated camera allows you to make video calls but also protects your privacy with a built-in shutter that you can use to block the lens when using this meeting solution.
If you’re a fan of headsets then fear not since this model supports them through the Plantronics port. It also supports Bluetooth, USB, SD, and HDMI connections. Lastly, it has six lines which, while not a lot, should be sufficient for the average person’s needs.
Connection Type: Wired
Best for: Those who want to use the Android mobile phone apps on their VoIP phone
Technical specs:
- Android 4.2
- HD audio
- Seven-inch touchscreen (1024×600 resolution)
- 1 MP camera with privacy shutter
- Plantronics port
- Bluetooth, USB, SD, and HDMI compatibility
What we like about this phone: This phone can easily integrate with Google Voice and is also compatible with other SIP services, which will make going about your day a breeze.
What we don’t like about this phone: Key functions are spread across two different user menus, which can be a little confusing.
Grandstream GXV3370 – $220
The GXV3370 is one of the top tier models that Grandstream has to offer. While it’s pricier than the other models on this list, it does have the features and performance to back up the hefty cost. It can support up to 16 lines, has HD audio, and is Bluetooth-compatible.
This model also contains an HD camera but the resolution isn’t specified by the manufacturer. Due to the price, this VoIP phone has become a rather niche choice — often being used for close team collaboration and thus need the conferencing features.
Much like the GXV3275, this model runs on Android meaning that the interface is intuitive and very akin to a smartphone. However, if all you’re after is the 16-line capacity then you’d be better off going for the Polycom VVX 600 since it’s cheaper.
Connection Type: Wired
Best for: Those with video calling as their primary need
Technical specs:
- 16 lines
- HD audio
- Bluetooth compatibility
- HD camera
- Android 7.0
What we like about this phone: This is one of the most secure VoIP phones you can hope to find — it uses two-factor authentication, USB keys, and even Bluetooth keys for flexible security options.
What we don’t like about this phone: This phone doesn’t offer notification pop-ups when using Skype for Business, making for something of a clunky user experience.
Yealink W60P – $140
While the wireless phone market is dominated by Siemens, Yealink will be the one making appearances in this section due to its diverse array of models and sharp focus on high-quality performance.
What impressed us most about this phone is the fact that its battery seemed to be made out of voodoo rather than lithium since you can get two hours of call time after charging for only 10 minutes. If you’re the type of person who’s always in a rush then this is a lifesaver.
After charging the battery completely, you can get a whopping 30 hours of call time. It can also support eight simultaneous calls and three-way transferring. The HD audio and 2.4-inch color screen are just icing on the cake.
Connection Type: Wireless
Best for: Those who don’t have the time to wait around for their wireless VoIP phone to recharge
Technical specs:
- Dark magic-powered battery
- 30-hour charge capacity
- Supports up to eight calls at once
- Three-way transferring
- HD audio
- 2.4-inch color screen
What we like about this phone: It’s a wireless phone with a battery that outlasts most of its competitors, allowing for 30 hours of call time on a single charge.
What we don’t like about this phone: The base only upgrades the firmware of one handset at a time, taking around 15-20 per handset.
Yealink W52P – $145
Another great model from Yealink is the W52P. This unit manages to offer most of the key features that you’d want to see on a VoIP phone. It has an intercom, call-forwarding capabilities, and hands-free HD audio.
The 1.8-inch color screen, while smaller than that of the W60P, is very clear regardless of what angle you’re viewing it from. Each base also supports up to four handsets making it easy to scale up despite the low entry cost.
Models from other manufacturers may be more feature-packed, but the VoIP phones from Yealink are always reliable options that help companies integrate a business VoIP phone service into their daily operations without breaking the bank.
Connection Type: Wireless
Best for: Companies who need a scalable option with a low initial investment
Technical specs:
- Intercom
- Call forwarding
- Hands-free HD audio
- 1.8-inch color screen
- Up to four handsets per base
What we like about this phone: The 2.5 mm jack lets you use virtually any headset. That means you don’t have to pay outrageous prices for top-of-the-line headsets.
What we don’t like about this phone: Calls will receive static once you get 50 to 75 feet away from the base and will increase as you get further. If you’re someone who likes to walk and talk, this phone may not be for you.
Yealink SIP VP-T49G – $719
If you like what Yealink has to offer but prefer wired phones then the VP-T49G will be a perfect choice for your needs. It’s often tagged as their flagship model due to the high price and premium features.
Its 2 MP camera supports the full HD experience with a resolution of 1080p, while the H.264 compression ensures that the high-quality video runs smoothly. This model also has USB 2.0 ports, 2.4 GHz Wi-Fi, and Bluetooth 4.0 offering maximum versatility.
It even has an HDMI port that lets you sync video calls from your softphone to your desktop monitor. Both the display and the camera can be easily adjusted to the right height and angle. You’ll also find that the design is quite ergonomic. Due to the price, this model is generally reserved for C-level offices.
Connection Type: Wired
Best for: Those who want a top-shelf wired phone from Yealink
Technical specs:
- 2 MP 1080p HD camera
- H.264 compression
- USB 2.0 ports
- 2.4 GHz Wi-Fi support
- Bluetooth 4.0
- HDMI port
- Ergonomic and easily-adjustable design
What we like about this phone: Linking phones together (up to 10) can serve as a substitute for VoIP when used for internal calls.
What we don’t like about this phone: This is a very expensive phone, meaning that it’s essentially out of reach for small businesses.
RTX 8660 + 8630 Handset – $475
We’ll be the first to admit that this particular model is rather costly, but it makes up for its high price with the versatility that it provides. This DECT phone is perfect for call centers since you can link as many as 40 bases. That would give you 200 connected users — which is ideal for support teams.
Headset connectivity is also supported meaning that your customer service representatives won’t need to use their hands while talking to customers and resolving tickets. It’s also compatible with repeaters, ensuring a perfect connection 24/7.
The two-inch color display makes using this model a breeze, even for new employees who may not be familiar with other cordless phones. The HD audio is the final cherry on top. It won’t come cheap, but the RTX8660 will pay off in the long run.
Connection Type: Wireless
Best for: Call centers, support departments, or sales teams with a linked business phone system
Technical specs:
- Up to 40 bases can be linked
- A capacity of 200 connected users
- Headset support
- Repeater compatibility
- Two-inch color screen
- HD audio
What we like about this phone: The outdoor range of a little over 984 ft makes it easy to take calls even when far away from the base station.
What we don’t like about this phone: The 3.5 mm jack isn’t as versatile as its 2.5 mm counterparts, meaning you’ll be limited with your headset choices.
Cisco 8861 – $127
The 8861 is one of the most reliable IP phones that Cisco provides with premium functionality. Its five-inch display brings high-performance with a resolution of 800×480. That may not seem like a lot, but when your screen is that small it appears very sharp.
The screen also uses a backlit WVGA display, making the color superior to that of lower-end models. This particular unit features support for a 10/100/1000 Ethernet switch. There are five line keys in total, four of which are programmable.
As you’d expect with most phones in this price range, the 8861 features Bluetooth compatibility. Lastly, the full-duplex speakerphone provides crisp audio during conference calls and the entire unit is easily wall-mountable.
Connection Type: Wired
Best for: Companies looking for high-end performance ready to accommodate the cost
Technical specs:
- Five-inch color screen
- 800×480 screen resolution
- WVGA backlit display
- Five line keys (four programmable)
- Bluetooth compatibility
- Full-duplex speakerphone
What we like about this phone: Its Cisco EnergyWise technology lowers the power consumption of the phone when it’s not in use.
What we don’t like about this phone: The phone requires the Cisco call manager system to function.
Cisco 8845 – $205
If you like the versatility of the 8861 model but need a more cost-effective option then the 8845 may be the right pick. We’ve included it before in a rundown of the top Cisco business VoIP phones. It has wideband audio to ensure that every call is clear, a high-resolution five-inch color display for easy navigation, and features five programmable keys.
Its video is just as clear as the audio since it supports 720p HD using H.264 compression. The phone is also compatible with various wired (RJ-9 port) and Bluetooth headsets making it easy to use third-party peripherals with this model.
Much like 8861, the 8845 can be wall-mounted and Cisco even provides an optional kit that you can add to your order. Finally, Cisco Expressway makes it easy for remote workers to sign in without a VPN client.
Connection Type: Wired
Best for: Companies with remote teams that need seamless communication
Technical specs:
- Wideband audio
- Five-inch color display
- Five programmable keys
- 720p HD video
- H.264 compression
- RJ-9 port
- Bluetooth compatibility
- Cisco Expressway remote sign in
What we like about this phone: This Cisco phone offers a digital duplex speakerphone, which makes hands-free conversations a breeze.
What we don’t like about this phone: The phone’s camera angle isn’t adjustable, so you may get stuck with some awkward angles during video calls.
Cisco 8865 – $279
You may be discerning whether you should go for the HD voice and video conferencing capabilities of the 8845 or the connective versatility of the 8861. Well, if money isn’t a problem, why not get both by picking the 8865?
Its compatibility is far more modular than that of the 8845 with support for Wi-Fi and any hardwire connections that work with the 8861. You’ll also get the 720p video that made the 8845 so popular along with Bluetooth capabilities.
In addition, this model has two USB ports and supports a 10/100/100 switch. To close things off, its five-inch widescreen display features 24-bit VGA color, making the color quality feel more like a desktop computer than a VoIP phone.
Connection Type: Wired
Best for: Companies who want to combine the best features that Cisco provides
Technical specs:
- Wi-Fi support
- Compatible with 8861 hardwire connections
- 720p HD video
- Bluetooth compatibility
- Two USB ports
- Five-inch VGA color display
What we like about this phone: It comes with a USB port that allows you to charge Bluetooth headsets as you use them.
What we don’t like about this phone: This phone is not compatible with all CIP providers (though Cisco CUCM, CME, and Cisco Spark work fine).
Cisco 7841 – $75
Rest assured Cisco does provide more affordable models such as the 7841 which is less than half the cost of their 8865 unit. It can handle as many as four lines at once, and even more if you get a dedicated line panel.
It’s also the only model in the 7800 series that supports a 10/100/1000 switch, making it a popular choice in its price range. While the screen doesn’t have color, it does feature a white backlight to prevent glare.
Much like the other models in its series, mobile remote access is fully supported. Similar to the previous Cisco phones covered in this article, it has four programmable keys and can easily be mounted to the wall.
Connection Type: Wired
Best for: Companies that don’t need overly complex interfaces and want an affordable Cisco model
Technical specs:
- Can handle four lines at once
- Anti-glare backlit colorless display
- Mobile remote access
- Four programmable keys
- Wall-mountable
What we like about this phone: Headsets are automatically detected so you won’t need to manually configure them. It’s a great feature, as pairing headsets and phones can often be a challenge.
What we don’t like about this phone: The phone comes with older firmware so updating is advised.
The Right Phone Will Take Your Business Beyond 2020
The list of reasons to switch to VoIP is constantly growing. Internet calls are cheaper, conferencing is easier, and you have an overall better experience. When considering the benefits of cloud PBX or setting up new SIP accounts, you need phones to meet your total unified communications needs. Thankfully there are low-cost phone solutions that meet your business needs, from a home office to an enterprise.
Coordinating your IP phone choice with the best business phone service provider will ensure you make the most of every feature you invest in.
Disclosure – The GetVoIP team writes about stuff we hope you’ll like and strives to offer the best recommendations we can. Our team has affiliate partnerships and may collect a referral commission from your purchase based on our recommendations. This does not influence the content we publish, but only supports our honest efforts to offer you the best and most transparent information. All recommendations are based on our independent research and hands-on experience.
