Top 10 Skype for Business Alternatives in 2021

Web conferencing solutions are an invaluable business communication tool for both remote and in-house teams, allowing for face-to-face, real-time conversation with the added benefits of chat messaging, file sharing, and project management capabilities.

As of this writing, close to 80% of employees say they’ve used video calling tools to meet with internal team members and external clients or project collaborators.

Though Skype for Business was one of the earliest video communication platforms, its past popularity has been eclipsed by more robust tools like Zoom, GoToMeeting, and RingCentral.

That’s why in September of 2017, Skype for Business announced it would be replaced by Microsoft Teams by the July 31, 2021 Skype end-of-life date.

But what other free Skype for Business alternatives are available in addition to Teams?

Read on to find out.

 

 Table of Contents 

 

• An Overview Of The Top Skype for Business Alternatives
• The 10 Best Skype for Business Alternatives 
• Additional Team Communications Platforms
• FAQs About Skype for Business Alternatives

 

 

An Overview Of The Top Skype for Business Alternatives

 

The below table offers a brief overview of the ten best alternatives to Skype for Business.

 

Provider	Microsoft Teams	Zoom	Cisco WebEx	RingCentral Glip	GoToMeeting	Jitsi	WhatsApp	Zoho Meeting	Lifesize Go	Dialpad UberConference
Maximum Meeting Duration	60 minutes	40 minutes	50 minutes	Unlimited	40 minutes	Unlimited	Unlimited	Unlimited	Unlimited	45 minutes
Maximum Number of Attendees	100	100	100	100	3	Unlimited	256/chat	2-10	8	10
Best For	Current Skype for Business users wanting an easy transition	SMBs that meet frequently, but usually only briefly	Mobile-first teams needing CRM integrations	Teams needing longer meetings with recording and task management	Small remote teams that don’t need collaboration features	Teams prioritizing customization and security	Casual business conversation, quick consumer-to-representative chats	SMBs looking for webinar capabilities	Mobile-first teams that don’t need chat messaging	Slack users that need a robust video calling integration

The 10 Best Skype for Business Alternatives

 

Now, let’s take a deeper look at the ten best video conferencing software platforms.

Although all of the Skype alternatives listed below have free plans, most also offer paid plans that include advanced features, a higher number of meeting attendees, and optional add-ons.

Below, we’ll cover the features and functionalities of the free plans only. Additional information on available paid plans can be found on the providers’ websites.

The top 10 best Skype replacements and alternatives are:

 

• Microsoft Teams
• Zoom
• Cisco WebEx
• RingCentral Glip
• GoToMeeting
• Jitsi
• WhatsApp
• Zoho Meeting
• Lifesize Go
• Dialpad UberConference

Microsoft Teams

 

First, we’ll explore Skype’s chosen replacement, Microsoft Teams.

Teams is a video communication and team collaboration platform designed to work within the Microsoft 365 software universe.

It provides a central location for team chat messaging, video calls, file sharing and editing, and audio conferences.

Teams’ free business plan only requires you to provide an email address to create an account.

Free Teams users can host meetings with to 100 participants for a maximum of 60 minutes. There is no limit to the number of monthly meetings free users can host/attend.

Both audio and video calling capabilities are included, in addition to chat messaging tools for up to 500,000 users and unlimited guest access. Team members can immediately transition from a chat message to a video call or can schedule a meeting for a future date.

Free Microsoft Teams features also include:

 

• Unlimited individual and group chat messages
• Searchable chat history
• Custom video backgrounds
• Screen sharing
• ​In-chat file attachments of up to 2GB/user
• 10GB file storage in total
• Real-time collaboration in Microsoft 365 apps (PowerPoint, Excel, Word)
• Background blurring
• Over 250 integrated third-party apps
• End-to-end encryption

 

In addition to the free plan, Microsoft Teams offers 3 paid plans ranging in price from $5.00/user per month to $20.00/user per month.

For more information, please read our complete Microsoft Teams review.

 

Best For: Teams is best for businesses working with Office 365 tools, as well as teams that need a comprehensive free video calling solution with robust features. It’s also ideal for Skype users that want a simple transition to a new video calling tool after the Skype end-of-life date.

 

Zoom

 

Zoom is the best-known — and the most popular — video communications tool, surviving even security issues like Zoombombing and concerns about user data privacy.

Zoom’s free plan lets up to 100 users meet for a maximum of 40 minutes — 20 minutes less than Teams’ free plan — but also allows for an unlimited one-on-one video meeting duration.

Zoom also offers meeting recording within its free version, which gives it a major leg-up on competitors.

The free plan even includes breakout rooms, which lets hosts break up larger meetings or webinars into up to 50 smaller groups ideal for brainstorming and better team collaboration. Other popular team collaboration tools include interactive whiteboarding, screen-sharing, and file sharing and co-annotation. One popular new free feature is the Filter option, which lets users touch up their appearance or even add silly features to their faces.

Additional free Zoom features include:

 

• Unlimited number of meetings
• Active speaker view
• Personal Meeting ID
• Meeting Waiting Room
• Spotlight/pin users
• Up to 25 simultaneous screen views
• Remote screen control
• Virtual backgrounds
• Virtual hand-raising
• Zoom API

 

Zoom Meetings offers 3 paid plans as well as paid plans for Zoom Phone and Zoom United, which combines messaging, video meetings, and VoIP phone capabilities within one interface. To learn more, read our Zoom overview.

 

Best For: Zoom is best for teams that usually meet one-on-one several times a week, and that gather for brief daily team meetings. It’s also ideal for businesses that need extensive team collaboration tools on a free plan that prioritizes ease of use.

 

Cisco Webex

 

Cisco WebEx is a video conferencing, instant messaging, and online meeting software that lets up to 100 users meet for a maximum of 50 minutes, providing a happy medium between Zoom and Teams meeting duration.

Though the desktop app has excellent capabilities, WebEx also offers a superior mobile app for both Apple iOS iPhone and Android users. Mobile users can use voice commands to communicate hands-free, share their screens, and choose from multiple view formats on smartphones. Screen sharing allows business users to present their entire desktop/mobile screens or individual applications.

Additional free plan features include file sharing, two-way whiteboarding, and the ability to start meetings directly from Slack or Teams integrations.

Other WebEx video conferencing features include:

 

• Active speaker view
• Pre-built integrations with Salesforce, Gmail/GSuite, Office 365, Google Calendar, and Outlook Calendar
• 25 simultaneous video screens
• Webpage sharing
• Personal Meeting Rooms
• “Meet Now” Feature
• In-app meeting scheduling
• Polling
• Custom message notifications
• Hand raising
• Q & A feature
• Default password-protected meetings

 

WebEx offers three paid plans ranging in price from $13.50/user per month to $26.95 and up per user per month.

Check out our WebEx review to learn more, or read our post on Zoom vs Webex to see a detailed comparison between these two video chat platforms.

 

Best For: WebEx is best for mobile-first teams that want to be able to integrate their video calling tool with third-party platforms like Salesforce CRM, Microsoft 365, and GSuite, especially when it comes to scheduling meetings.

 

RingCentral Glip 

 

RingCentral Glip is a free video meeting and chat messaging tool that is best known for allowing unlimited meeting durations for up to 100 people.

It has exceptional HD video quality, doesn’t require a download, and allows users to join meetings from both their preferred Internet browser or the Glip app.

Users can create instant teams/channels for chats during, before, or after video meetings, and can even switch between desktop and mobile devices in a meeting.

Screensharing, file sharing, and Google/Outlook calendar integration are also available.

Glip is unique in that it offers project management and task management features as well. Users can create/assign tasks, set and move due dates, color-code tasks, and start video chats within the task interface.

Additional Glip features include:

 

• Set recurring tasks
• Trello, JIRA, Asana integration
• Background noise suppression
• Meeting recording and meeting highlights
• Meeting recording storage for 7 days
• Dial-in meeting access
• External/guest user access
• Real-time annotation while screen sharing
• Unlimited chat messages and chat users

 

Glip also offers one paid plan for $11.99/user per month.

Our review of RingCentral Office and other RingCentral tools will provide additional information on RingCentral unified communications tools.

 

Best For: Glip is best for teams of any size that need a free tool offering unlimited meeting duration, meeting recording, and task management capabilities.

 

GoToMeeting

 

GoToMeeting by LogMeIn is an online video meeting tool with a free version allowing up to 3 participants to meet for a maximum of 40 minutes on Windows or Mac desktop computers and mobile devices.

It also includes VoIP audio, HD video, free in-meeting chat, screen sharing features, and webcam support.

GoToMeeting’s interface includes a helpful countdown clock at the top of your screen, so you can wrap up your meetings when you’re close to the 40-minute maximum as opposed to getting abruptly kicked off of a group video call.

The free GoToMeeting plan also includes:

 

• One-click “Meet Now” feature
• Webpage screen sharing
• File sharing and annotation
• Whiteboard features
• Integration with Microsoft Outlook and Google Calendars
• In-app meeting scheduling
• Internal and external chat messaging
• Public/private one-on-one/group messages
• User status in chat messaging
• Personal meeting rooms with customized URLs
• Maximum of 25 simultaneous video screens

 

GoToMeeting offers three paid plans from $12.00-$16.00/user per month and up.

For more information, read our complete GoToMeeting review, or study our head-to-head comparison of GoToMeeting vs. WebEx to see how these tools stack up against each other.

 

Best For: GoToMeeting is best for primarily remote teams that don’t need extensive collaboration features, but that likely work within a variety of web browsers on multiple devices throughout the day.

 

Jitsi

 

Jitsi is a completely free open-source video meeting tool.

Unlike other options on this list, Jitsi users don’t even need to provide an email address or create a user account. Anyone can create an instant meeting securely and privately, and even name the meeting room or select from a randomly generated name.

Since Jitsi is open-source, users can customize and tweak the tool to perfectly suit your company’s needs. Though some basic development experience may be helpful, it’s certainly not required.

Users can share meeting links directly with other users or provide a dial-in phone number with a PIN for added security.

Additional features include:

 

• Password-protected meetings
• Muting/unmuting meeting participants
• Office 365/Google Calendar integration
• Virtual hand raising
• Ability to hide or share video
• Virtual backgrounds
• Share entire screen, single application, or Chrome tab
• Chat messaging app
• Jitsi meet app
• Livestream meetings to social media
• Meeting recordings
• Background blurring
• Speaker statistics
• No meeting time limits
• File sharing/editing
• Individual meeting URLs
• End-to-end encryption

 

Best For: Jitsi Meet is best for small businesses or startups that need basic video communication needs, or that want to be able to completely customize their free tools. It’s also a good fit for companies especially concerned with privacy and security.

 

WhatsApp

 

WhatsApp is a basic WiFi, Ethernet, or phone data-powered free chat messaging platform with video calling capabilities.

Though primarily known as a texting tool, WhatsApp also allows users to record, share, and save voice notes, images, and files, and even lets companies create business profiles on the app.

This lets company representatives text customers directly within WhatsApp, offering support, delivery updates, and more. Business profiles also let you link to your company’s website, list your opening hours and locations, and provide a description.

Users can create private groups with up to 256 participants to chat, upload/share files, and even transition to video and audio calls in the middle of a text.

WhatsApp is meant to provide quick internal and external business communication for more casual conversations, and can also be used to enhance teamwork and collaboration.

Additional features include:

 

• Up to 100 MB document sharing
• PDF, Excel/Sheets, PowerPoint/SlideShare file sharing
• Location sharing
• Read receipts
• End-to-end encryption

Learn more about WhatsApp for business, including paid options, in our review.

 

Best For: WhatsApp is best for teams that need a mobile-first video call experience, teams that frequently communicate with international team members or use Linux, and teams that want to meet face-to-face but don’t have a need for additional extensive communication/collaboration features.

 

Zoho Meeting

 

Zoho Meeting is a browser-based video meeting tool with a free version allowing up to 2 meeting attendees and up to 10 webinar participants to meet for an unlimited amount of time.

Its best known for its webinar features, which include not only scheduled webinars with custom registration forms and email reminders but also follow-up emails and basic webinar analytics.

Users can also create polls before or during a webinar, use the live Q&A feature, broadcast messages, and enable virtual hand raising.

Free Zoho Meeting features also include:

 

• Instant and scheduled meetings
• Remove, mute, unmute participants
• Meeting RSVPs
• In-meeting chat messaging
• Up to 3 simultaneous screens
• Add a meeting to the calendar
• Screen sharing
• Application sharing
• Webcam/VoIP sharing

 

Zoho Meeting offers 4 paid plans ranging in price from $2.50/user per month to $10.00/user per month.

For more information on Zoho products and plans, read our overview of Zoho.

 

Best For: Zoho Meetings is best for small businesses who need a free webinar hosting platform or need to have advanced team collaboration tools for one-on-one meetings.

 

Lifesize Go

 

Lifesize Go is a mobile-first free video calling app allowing for both instant and pre-scheduled web conferences.

Lifesize Go is one of the rare free video calling tools that allows users to meet for an unlimited amount of time. However, the downside is that it caps the meeting participant number at 8.

Note that Lifesize Go doesn’t offer native chat messaging, though integration with tools like Slack is possible.

To start a meeting, users access the Go app in their web browsers and then share the meeting link via text message, email, or in their preferred chat app.

It also offers screen sharing, application sharing, and webpage sharing.

All conversations are end-to-end encrypted.

Lifesize offers three paid plans ranging in price from $12.50-$14.95/host per month and up.

 

Best For: Lifesize Go is best for mobile-first teams of 8 and under (startups and micro-businesses will especially benefit) that need to meet for an unlimited amount of time and that don’t need native chat capabilities.

 

Dialpad UberConference 

 

Dialpad UberConference is a video calling tool with a free plan letting up to 10 participants meet for a maximum of 45 minutes. (Note that PINs are required for the free version.)

Dialpad offers screen sharing and lets users share files from popular apps like Box, Dropbox, Google Docs, and more.

It also includes numerous options for free meeting recordings. Users can choose to record only the audio, both video and audio, and can opt to start/stop the recordings at any time.

This makes it much easier for users to highlight and record only key parts of the meeting.

Additional features include:

 

• Screen sharing
• Start calls directly from Gmail
• Group call invitations
• HD audio and video
• Chat message logs
• Smartphone apps for iPhone and Android
• Instant or scheduled video meetings
• Free conference calls
• HubSpot, Slack, and Google Apps integration

UberConference offers one paid plan for $15.00/user per month.

To learn more about UberConference, read our complete UberConference overview.

 

Best For: Dialpad UberConference is best for small teams that primarily communicate via conference calls, but that occasionally need to access video calling tools. It’s also ideal for Slack free plan users to integrate a high-quality video calling tool.

 

Additional Team Communications Platforms

 

In addition to the Skype for Business alternatives covered in this post, there are numerous other paid and free team communication solutions offering video meetings, chat tools, workflow management, and unified communications.

These solutions are ideal for both enterprise-level and small businesses and offer free plans in addition to tiered pricing.

Our interactive tables on Business VoIP providers and Team Collaboration tools include information on user experience, pricing and plans, features, landline compatibility, and more.

 

FAQs About Skype for Business Alternatives

 

Below, we’ve answered some of the most common questions about Skype for Business alternatives.